Courier Guy Privacy Policy

This Privacy Policy explains how information is collected, used, processed, stored, and disclosed when you use Courier Guy.

Courier Guy is developed and operated under the Mad Budgie Games name.

By using the game, you acknowledge that certain information may be processed as necessary to provide the game's features, maintain accounts and game progress, improve the service, provide optional advertising features, and protect the game and its users.

1. Information We Process

Depending on how you use Courier Guy and the features available in your version of the game, we may process the following categories of information:

• Account and authentication information, such as unique user identifiers, including the identifier associated with your Courier Guy account, and information provided through supported sign-in services.
• Game progress and account data, such as gameplay progress, settings, owned or unlocked content, virtual balances, transaction history, synchronization information, statistics, licence progress, and similar information needed to maintain your game account.
• Device and technical information, such as device type, operating system, application version, IP address, device or application identifiers, and network-related information.
• Usage and analytics information, such as game sessions, interactions, feature usage, general region, and other information about how the game is used.
• Crash, performance, and diagnostic information, including technical logs and information used to detect errors, investigate crashes, and improve stability and performance.
• Advertising-related information, such as advertising identifiers where available and permitted, ad interactions, impressions, reward verification information, and information used for advertising, analytics, ad measurement, fraud prevention, and protection of advertising services.
• Security and integrity information, such as application integrity signals, verification tokens, and other technical information used to prevent fraud, abuse, cheating, tampering, or unauthorized access.

The exact information processed may vary depending on your device, platform, privacy choices, region, authentication method, and the features you use.

2. Accounts and Authentication

Courier Guy uses account and authentication services to associate game progress with a player.

An anonymous account is created automatically when the game is first used. This account is assigned a unique user identifier so that game progress and account data can be associated with the correct player.

Players may optionally link their account using supported third-party authentication providers, such as Google or Apple.

When a third-party sign-in method is used, the authentication provider may provide information such as a unique account identifier, email address, display name, or similar account information depending on the provider and the player's choices.

Authentication information is used to provide account access, synchronize progress, maintain account security, and support account management.

3. Game Progress and Cloud Services

Courier Guy stores game progress and related account information locally on your device and through cloud-based services.

This information may include game progress, settings, virtual economy information, owned or unlocked content, gameplay state, statistics, licence progress, transaction records, synchronization information, and other data needed to provide and protect your progress.

Certain game operations, including changes to virtual balances, rewards, licences, and other account-related progress, may be processed or validated by server-side systems to maintain account consistency, synchronize progress, and help prevent unauthorized or fraudulent changes.

4. Analytics, Diagnostics, and Performance

Courier Guy uses Google Analytics for Firebase to understand how the game is used and uses Firebase Crashlytics to identify crashes, technical problems, and stability issues.

Analytics

Analytics services may process information such as device and application information, application identifiers, session information, game interactions, feature usage, and general region.

In the European Economic Area, the United Kingdom, and Switzerland, analytics storage and advertising-related analytics that require consent are disabled until the player provides the required consent through the privacy form presented by the game.

In other regions, analytics may operate in accordance with applicable law, platform requirements, device settings, and available privacy controls.

Crash and diagnostic information

Firebase Crashlytics may automatically collect crash and diagnostic information in order to detect technical problems, investigate crashes, and improve application stability.

Crash and diagnostic information may include device and application information, installation or application identifiers, technical logs, crash details, and performance information.

Crash and diagnostic information is used for technical, security, and stability purposes and is not used by Courier Guy for personalized advertising.

5. Advertising

Courier Guy provides optional rewarded advertisements through Google AdMob. Players may choose to watch these advertisements in exchange for an in-game benefit.

Watching a rewarded advertisement is optional.

Advertising services may process information such as IP address, device and application identifiers, advertising identifiers where permitted, general location derived from technical information, advertisement interactions, diagnostic information, and information used for advertising, analytics, ad measurement, fraud prevention, security, and reward verification.

Advertising identifiers may be used for advertising, analytics, measurement, and fraud prevention where permitted by applicable law, platform requirements, device settings, and the player's consent choices.

Advertising personalization and certain advertising-related processing depend on the player's region, device settings, platform requirements, and privacy choices.

In the European Economic Area, the United Kingdom, and Switzerland, Courier Guy uses Google's consent management tools to present privacy choices before advertising-related data is used for purposes that require consent.

6. How We Use Information

Information processed through Courier Guy may be used to:

• Provide, operate, and maintain the game
• Create and manage player accounts
• Authenticate players
• Save and synchronize game progress
• Maintain virtual economy and gameplay systems
• Provide requested features and services
• Analyze usage and improve the game
• Detect and fix crashes and technical problems
• Provide and verify optional advertising rewards
• Measure advertising and service performance
• Prevent fraud, abuse, cheating, and unauthorized access
• Maintain security and service integrity
• Comply with applicable legal and platform requirements

7. Third-Party Service Providers

Courier Guy relies on third-party service providers to provide infrastructure, authentication, cloud storage, analytics, diagnostics, advertising, security, and platform functionality.

These providers currently include services provided by Google, including Firebase, Google Cloud, Google Play services, Google Analytics for Firebase, Firebase Crashlytics, and Google AdMob, as well as Apple services where applicable.

Certain account, device, application, advertising, analytics, diagnostic, and technical identifiers may be transmitted to these service providers where necessary to provide the relevant service.

These providers may process information on our behalf or, depending on the service, under their own terms and privacy policies.

More information is available from:

• Google Privacy Policy: https://policies.google.com/privacy
• Firebase Privacy and Security: https://firebase.google.com/support/privacy
• How Google uses information from apps that use its services: https://policies.google.com/technologies/partner-sites
• Apple Privacy Policy: https://www.apple.com/legal/privacy/

8. Consent and Privacy Choices

Depending on your location and applicable law, certain processing may require your consent.

In regions where consent is required, Courier Guy or its service providers may present privacy choices relating to analytics, advertising, personalized advertising, tracking, or similar processing.

In the European Economic Area, the United Kingdom, and Switzerland, Google's consent management tools are used to request applicable privacy choices for analytics and advertising-related processing.

Where available, players can review or change relevant privacy choices through the privacy options provided within the game.

Available privacy choices may also be controlled through device or platform settings, including advertising and privacy settings provided by the operating system.

9. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, the basis may depend on the purpose and circumstances of the processing.

This may include processing necessary to provide the game or a feature requested by the player, consent where required, legitimate interests such as security, fraud prevention, diagnostics, and service improvement, or compliance with applicable legal obligations.

10. Data Storage and International Processing

Information may be stored or processed on the player's device and on systems operated by Courier Guy's service providers.

Depending on the service used, information may be processed in countries or regions other than the country in which the player is located.

Where required, applicable safeguards provided by our service providers or required under data protection law are used for international processing and transfers.

11. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the game, maintaining accounts and progress, protecting the service, resolving disputes, preventing fraud, and complying with legal or platform requirements.

Retention periods may vary depending on the type of information, whether an account remains active, the service provider involved, and technical, security, or legal requirements.

Technical logs are kept for up to 30 days, crash reports for up to 90 days, and analytics data for up to 2 months, subject to the applicable service settings and retention practices.

Some information may remain temporarily in backups, logs, diagnostic systems, or third-party systems after account deletion and will be removed or anonymized in accordance with applicable retention practices.

12. Account and Data Deletion

Players can request deletion of their Courier Guy account and associated game data.

Account deletion can be initiated through the account deletion option available within the game's settings.

Players who no longer have access to the game may also request account deletion through the following page:

Deleting an account removes the account and associated active game data under our control, including game progress, virtual balances, owned or unlocked content, and account-related game information.

Certain information may be retained temporarily where reasonably necessary for security, fraud prevention, technical backup, diagnostic, legal, or regulatory purposes. Information independently controlled by third-party service providers may also be subject to their own retention practices.

Deleting a Courier Guy account does not delete a player's separate Google, Apple, or other third-party account.

13. Children's Privacy

Courier Guy is intended for users aged 13 and older and is not directed to children under the age of 13.

We do not knowingly seek to collect personal information from children under 13 through the game.

If we become aware that information has been collected from a user who should not have been using the service under applicable age requirements, we may take appropriate steps to delete the relevant account and information.

14. Data Security

Reasonable technical and organizational measures are used to protect information associated with Courier Guy.

These measures may include encrypted communications, access controls, server-side validation, authentication systems, application integrity checks, and security measures provided by our service providers.

However, no electronic transmission, software system, or storage method can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on where you live, applicable law may provide rights regarding your personal information, such as the right to request access, correction, deletion, restriction, or information about how personal information is processed, and where applicable the right to withdraw consent.

You may contact us using the details below to make a privacy-related request.

We may need to verify that a request relates to the correct account before acting on it.

16. Changes to This Privacy Policy

Courier Guy is actively developed, and its features, technologies, or service providers may change over time.

This Privacy Policy may be updated to reflect material changes to the game, our data practices, third-party services, or applicable legal and platform requirements.

The current version of this Privacy Policy will be published on this page together with the most recent "Last updated" date.

17. Contact Us